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Login restriction

Iain Poulson avatar
Iain Poulson Last updated on March 6, 2021

When the User Verification addon is active, users can’t log in until they’ve completed the verification methods you have on:

  • Email Verification: they need to click the link in their registration email. If they try to log in first, they see “We have sent you a verification email. Please verify your account first.”
  • Manual Approval: an administrator needs to approve them in Users > Manage Signups. Until then they see “Your account is currently pending approval.”
  • Both: they need to do both, in either order, and see whichever messages still apply.

To send unverified users a new link when they try to log in, go to Users > Settings, open the User Verification tab and tick Resend Email Verification Email on Login.

New users also aren’t logged in automatically after registering while verification is on, even if Login After Registration is enabled.

See Managing signups for how to set up and manage verification.

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